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Terms and conditions
Before payment, you need to test the live broadcast and click “Agree” to show that you can watch our live broadcast and agree with our term and conditions or click “Don't agree” if you can't watch our live broadcast or don't agree with our term and condition. Agreement and Terms of ServiceClick
Users of the Services well acknowledge the terms and conditions in using the Services of www.liveloom.com and www.voteandgreet.cn (hereinafter referred to as “the Company”) and agree to accept the terms entirely.
The Company reserves the right to change any terms, Information and material contained in this website as well as to suspend the provision of any services of the websites without prior notice to the users.
1. General agreements and terms
www.liveloom.com and www.voteandgreet.cn provide the users with “actual”. The company makes no warranty that such information and materials are accurate, complete, sufficient, up-to-date, and suitable for any specific purpose and without virus. use of services without any warranty or condition to be given as the services of the Company may be halted or failed. The users waive the right to claim for any damages. In case of damages incurred from special circumstances, indirect damages, omission, intervention, failure or delay to act or transmit the information, computer virus, network or system failure and consequential damages, these regulations are not restricted to non-waivable warranties or consumer protection rights which the users may obtain under the law of their countries of residence.
The purchase of tickets that has been paid by the users for goods and services to the Company is deemed as a completed transaction, making it unable to be refunded or cancelled.
The users accept that in all buying channels the ticket issuance fee is charged by the Company in accordance with the Payment gateway / one ticket and/or per one Vote ticket.
Terms, agreements, and rules of using the services of www.liveloom.com and www.voteandgreet. com are determined by the Company and deemed as a mutual recognition.
When the users reserve tickets via the websites www.liveloom.com and www.voteandgreet. com, the Company assumes that the users accept all terms and conditions of the Company.
2. Rights, duties, and liabilities of the users
The users agree to be liable for damages occurred from exercising the rights of online members in full amount.
For online members who are under 18 years old, any monetary transactions must be approved by their parents.
The Company reserves the right to revoke online membership of the users immediately without prior notice when the Company encounters the following acts:
Provision of false information in the registeration
Use with fraudulent intention
Exercising the rights of online membership to commit any actions against the laws or good morals of people.
3. Rights of the Company
www.liveloom.com and www.voteandgreet.cn shall not be responsible for damages incurred by failures of the users.
The Company reserves the right to change any terms and suspend the provision of any services of the websites without prior notice to the users.
4. Scope of liability
The users acknowledge and agree that the Company shall not be responsible for the error of content, images, photos, trademarks, information, and any components in the websites which may be as a result of non-updated information or typo of information. The Company reserves the right to revise the content without prior notice.
The users acknowledge that the Company is merely the websites provider for supporting electronic commercial activities of the users and does not involve with any exhibitions of goods and/or services and/or any shows provided on the websites.
Service provision system: the users clearly acknowledge and agree that the Company shall not be responsible for inaccessibility to the services, either in whole or in part, of the websites and/or for unability to watch the shows or use services of the shows in which service tickets were bought from the Company, as well as for the postponement and the cancellation of the shows. When desiring to return the ticket, the users agree to pay for fee as determined and declared by the Company.
5. Rights of the Company
The Company, employees, shareholders, and accomplices shall not be resposible for damages that may be occurred from the use of the services of www.liveloom.com and www.voteandgreet.cn in any circumstances.
The Company reserves all original copyrights of www.liveloom.com and www.voteandgreet.cn in respects of content, symbols, letters, graphics, designs, and all information, except those provided by the Company for publicizing and serving the members. Unless for personal use, it is prohibited to duplicate, download, distribute, and publish any parts of the websites. Also, copying any parts of the websites in any format is not allowed, unless permitted in writing by the Company. In any circumstances, the Company shall not be responsible for the errors of content occurred from the infringement of copyright, or for the damages incurred by the use of the service users.
Also, the users are prohibited to upload in order to change and modify the information or any components on the websites www.liveloom.con and www.voteandgreet.cn without written consent given by the Company. Infringers must be liable for such actions. All information publicized via www.liveloom.com and www.voteandgreet.cn remains under the ownership of the Company which cannot be reclaimed by reasons, exceptions, or matters of law. The Company is entitled to do anything with such information.
Users of the Services agree that the Company is entitled to improve, modify, duplicate, publicize, and distribute the information of the users existing on the websites www.liveloom.com and www.voteandgreet.cn
To Operate Website Connection
To operate connection to www.liveloom.com and www.voteandgreet.cn for commercial purposes must be approved by the Company. If there is a connection point to other websites which are not under control of the Company, the Company rejects to be responsible for any direct and indirect consequences from the information or activities on those websites.
Regarding reservation for tickets of shows in the reservation system via www.liveloom.com and www.voteandgreet.cn, if the payment is made through a credit/debit card, the Company shall debit a sum to your credit card after the purchase transaction is completed.
In the events the show is postponed /, cancelled, and/or indefinitely postponed, the users can ask for refund via payment channels which will be notified by the Company within 30 business days from the day the cancellation is declared.
According to Wechat and Alipay policy, every user must verified their identity with Wechat or Alipay before they would be able to purchase an international item. As we are a registered company in Thailand. We are sorry to inform you that you would need to verify your identity first before purchasing the ticket. Please follow this instruction below for the step by step how to verify your identity. Otherwise, the payment will be failed. We do apologize for any inconvenience this may caused.
Add Card & Verify
Tap “Me” on the bottom right corner, then tap “Bank Cards”. If you haven’t added a card before, it’ll say “Add Card” which you should proceed to tap.
Here is where you enter your Chinese bank card number. You can add foreign debit and credit cards here too, but to add funds into your Alipay balance you’ll need to add the Chinese one first. Hit next, and Alipay will display the name of your bank beside “Card Type”. Fill in your name and other information.
Be sure to select the type of ID you have and enter in your personal information exactly the way it is registered at the bank. This is super important. If you run into any errors after completing the information, it means that your bank records are somehow different from what you have entered.